FAQ
Find clear answers about sizing, orders, shipping, returns, and garment care. If you need further assistance, our team is here to help.
Sizing
How does Kyro Alexander fit?
Our garments are designed with a tailored luxury silhouette — structured yet relaxed. For a looser fit, we recommend sizing up.
Do you offer a size guide?
Yes. A detailed size guide is available on each product page to help you select the correct fit.
Orders
Can I modify or cancel my order?
Orders may be modified or canceled within 12 hours of purchase. After this window, processing begins and changes cannot be made.
I entered the wrong shipping address. What should I do?
Email support@kyroalexander.com within 12 hours of placing your order to request an update.
Shipping
When will my order ship?
Orders are processed within 2–4 business days.
Do you ship internationally?
Yes. International delivery times and customs fees vary by destination.
Will I receive tracking information?
Yes. A tracking confirmation email is sent once your order has shipped.
Returns & Exchanges
What is your return window?
Returns are accepted within 14 days of delivery for unworn items in original condition with tags attached.
Are limited releases returnable?
Limited releases and sale items are final sale.
Do you offer exchanges?
Exchanges are available for size or item availability when possible. Contact support to request assistance.