Shipping policy
Each order is prepared with care to ensure quality and presentation.
Processing Time
Orders are processed within 2–4 business days.
During launches or limited releases, processing may take slightly longer.
Estimated Delivery Times (after dispatch)
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United States: 3–7 business days
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Canada: 5–10 business days
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International: 7–15 business days
Delivery times may vary based on destination and carrier conditions.
Shipping Rates
Calculated at checkout based on location and order size.
Complimentary shipping may be offered during select promotions.
Tracking
A confirmation email with tracking details will be sent once your order ships.
Please allow up to 24 hours for tracking updates.
International Orders
Customers are responsible for applicable import duties, taxes, and customs fees.
Delivery Responsibility
Kyro Alexander is not responsible for:
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Carrier delays
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Incorrect addresses entered at checkout
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Lost or stolen packages marked as delivered
If marked delivered but not received, please contact the carrier directly.
Address Changes
Address updates must be requested within 12 hours of purchase via email.
Kyro Alexander values patience, precision, and presentation.
Good things are delivered with intention.